- Technical expertise to minimize down time
- User training
- An IT structure report will be forwarded to the customer of the customers IT infrastructure
- IT asset management, report will be forwarded of all contracted equipment.
- Services available 365 days 24 hours
- Help desk for telephone support
- Online support via our web site
- IT consultancy services will be provided by Microsoft certified engineers
- User training on Microsoft Windows applications will be provided free of chargers as and when necessary.
- Standard software installations at no additional cost
- Consultation and implementation of data back-ups systems.
- Consultation and implementation of IT security systems
- Service review meetings will be held quarterly to review our service standards every quarter.
- Services of Qualified & competent engineers would be provided
- Account will be handled by a key account manager